Conflict is productive! The person you argue with is adding value through their perspective whether you agree with it or not. They are helping you vet out the issue and are helping you become better at making your points understood, handling and disarming conflict.

 

 

TODAY’S QUESTION

Q: “Since we can’t tell the future how do we know when we’re making what we consider a risky career move versus the best choice for us if we are risk-averse?” -Ted, Sarasota, FL

A: There are a lot of signs. Look at the health of your organization. Ask questions and watch them in the news. Are they staying relevant? Do your research to make sure it’s safe to jump. If your company isn’t hiring they are in a static state and not healthy. Look at other positions at other companies and make sure you’re keeping up with competencies.

 

STUFF WE LEARN IN THIS EPISODE

What to say when conflict becomes heated in the work environment? This is one of the top 3 skills that are crucial in ALL levels of employment.

  1. Conflict is good in an organization. When you have a team that is able to have productive conflict you are able to see and hear communication that has dissenting views. Everyone doesn’t have to agree, there can be great discussions without defensiveness.
  2. Get all view points of all individuals in order to make good decisions. Be sure to validate the other perspectives and keep the discussion about the issue.
  3. We often rush conflict. When a meeting is rushed we don’t have time for listening or discussion. We need less items during a meeting or if an agenda item is important enough we need to allow time for conflict and dissenting views but it needs to be concise and clear.

 

QUOTES BY CHRIS

“Change is the norm, not the exception.”

“The cost of inaction is much higher than the cost of action.”

“Don’t get caught with your pants down!”

 

ACTION ASSIGNMENTS

Practice learning to value others and understand their perspective. Try practicing productive conflict and let me know what worked for you and what you’re struggling with.


 

July 28th I’ll be LIVE on Career Talk with Dawn Graham on SiriusXM 111 and taking phone calls!

https://businessradio.wharton.upenn.edu/programs/career-talk

 

Check out my new book and rate it 5 stars on Amazon! 

BEST JOB EVER! Rethink Your Career, Redefine Rich, Revolutionize Your Life

 

Email me with any questions you have and visit iTunes to rate my podcast 5 stars!

 

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