EPISODE 281 Conversations should be a two way exchange, unfortunately I have noticed a recent trend in one way conversations.

 

CONTENT WE LEARN IN THIS EPISODE
Questioning is a uniquely powerful tool for unlocking value in individuals and organizations. It spurs learning, idea exchange, fuels innovation and helps with performance improvement. Most importantly, it builds rapport and trust between team members.

“Ask questions the other person will enjoy answering” -Dale Carnegie in How to Win Friends and Influence People.

Recent studies have shown a trend in communication that focuses on self-interest, where individuals are often only interested in themselves, what they have to say and don’t ask questions during a conversation.  (Can I throw in a social media, selfie jab here?)

5 Reasons People Don’t Ask Questions

  1. They are egocentric.
  2. They are apathetic.
  3. They may be overconfident in their own knowledge.
  4. They ask the wrong questions.
  5. They don’t understand what good questioning does.

People have conversations to accomplish two major goals: information exchange and impression management. We need to learn how to mix the two together and become a better questioner.

4 Types of Questions

  1. Introductory
  2. Mirror
  3. Full Switch
  4. Follow-up

Albert Einstein famously said “Question everything.” Personal creativity and organizational innovation rely on a willingness to seek out novel information. Questions and thoughtful answers foster smoother, more effective interactions, strengthen rapport and trust, and lead groups and individuals toward discovery.

The Surprising Power of Questions by Allison Wood Brooks and Leslie K. John

 

PODCAST EPISODES ABOUT INTERVIEWING

Episode 244: What To Do When An Interview Starts To Go Bad

Episode 220: Best Questions to Ask In a Job Interview

Episode 186: How To Discuss Your Career History In An Interview

Episode 141: Top 3 Best Interviewing Techniques That Reveal The True Candidate

Episode 129: Advice On Group Interviews

Episode 110: How To Respond To Your Greatest Weakness Question In An Interview

 

QUOTES BY CHRIS
“All questions are not created equal!”
“Good relationships + great questions = a powerful salesperson”

 

ACTION ASSIGNMENTS
Be mindful and aware of if you are asking questions, what type of questions you’re asking and if it’s moving forward the conversation, getting you the information, and building the relationships you want.


 

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